- +1 984 321 0810
- contact@caravanexp.com
- +1 984 321 0810
- contact@caravanexp.com
Caravan Flame Express (the "Food Truck" or "We") operates the website for online food ordering. This policy outlines how we handle the limited data collected through your interaction with our site. We are committed to protecting the privacy of our customers.
Caravan Flame Express collects minimal personal information directly from customers.
We collect data related to your interaction with our website and its functionality. This data is aggregated and does not directly identify you. This includes:
Website Usage: Information on how you interact with our pages, including time spent, features utilized, and general navigation paths.
Browsing History: Data concerning the pages visited on our site.
Geographic Location: Limited location data necessary for operational purposes, specifically for delivery radius checking to ensure we can fulfil your order based on your physical location relative to our service area in Apex, NC.
Order Information
When an order is placed, your payment and identifying personal information (such as name, address, and credit card details) are not collected or stored by Caravan Flame Express.
All financial transactions and the associated customer details are processed and secured entirely by our third-party payment processor, Square via WooCommerce. We do not retain or have access to your full payment information.
Order Identification: The only customer-identifying information retained by us for fulfilment purposes is a payment number, which serves as your unique order number. No other personal details are saved alongside this number.
Use of Collected Information
The limited Usage Data we collect is used exclusively for internal purposes:
Operational Necessity: To facilitate delivery radius checking.
Website Improvement: To analyze website performance, optimize user experience, and manage the functionality of the online ordering platform.
Data Security and Third Parties
Data Security
We utilize encrypted servers to protect the limited Usage Data and Order Numbers that reside on our systems, implementing industry-standard security measures to guard against unauthorized access.
Sharing with Third Parties
We utilize third-party services, including Square via WooCommerce for payment processing and analytics providers (as determined by WooCommerce), to operate our website and ordering service. We do not share any data for marketing or promotional purposes. Any information shared with operational third parties is done solely to facilitate the functionality of the website and the processing of your order.
Third-Party Payment Processor
All sensitive financial information and customer personal identification are exclusively governed by the privacy policy of WooCommerce. Customers are encouraged to review WooCommerce’s privacy policy for details regarding their security practices and data retention policies.
Communication and Marketing
Caravan Flame Express may engage in email marketing or send promotional communications from time to time. Customers who wish to opt out of such notifications may do so by sending an email request to contact@caravanexp.com
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: contact@caravanexp.com
Phone: +1 984 321 0810